Privacy Dispute Resolution

Meet Privacy Shield and other regulatory requirements for recourse mechanisms.

Address alternative privacy dispute resolution requirements for Privacy Shield and other programs.

TRUSTe Privacy Dispute Resolution

Our dispute resolution service helps efficiently manage privacy inquiries from consumers and addresses dispute handling compliance requirements.

This service will also provide the following benefits: consumer confidence that you are committed to privacy; mitigate unintentional privacy violations that may accompany web page updates or new initiatives; receive a trusted advisor in determining the best way to turn unhappy customers into happy customers.

TRUSTe Privacy Dispute Resolution Features

Dispute Resolutions is available standalone, or in conjunction with Privacy Shield Assessment and Verification Packages.

Streamlined Dispute Handling

Users submit feedback online and a combination of automated workflow and the TRUSTe compliance team reviews and resolves complaints.

Dispute Resolution - Feedback and Resolution System

TRUSTe Privacy Feedback Button

We provide consumers, business partners and regulators a fast and easy way to submit questions or provide you with feedback.

Privacy Feedback Button

Dispute Resolution Purchase Options

Dispute Resolution is available standalone as well as packaged with our Privacy Shield and Certification offerings.

Dispute Resolution
Dispute Resolution *
Privacy Feedback Button
Comprehensive Assessment: Customer and / or HR Data  
Tracker Scanning  
Findings Report  
Searchable Audit Trail  
DOC Registration Assistance  
Ongoing Guidance  
Remediation Assistance    
TRUSTe Privacy Seal    
TRUSTe Letter of Attestation    
TRUSTe Third-party Verification Listing for DOC    

* Dispute Resolution (DR) is only included with Customer Data solutions. DPAs must provide DR for HR Data related inquiries.

Learn more about our comprehensive dispute resolution solution.