TrustArc Blog

New Privacy Platform Enterprise Application Announced at IAPP Privacy Summit This Week

April 20, 2017

Today wrapped up the annual IAPP Privacy Summit in Washington, DC – The Summit is the largest gathering of privacy professionals in the world. Our team had a great time meeting with many of our great clients, and speaking on several panels.

We also announced an exciting development: enterprise integration options for our Data Privacy Management Platform (TRUSTe Platform). These new platform capabilities provide streamlined integrations with top business intelligence, governance risk and compliance, help desk, human capital management and IT system management applications.

The new capabilities extend the learning’s from extensive client usage of the TRUSTe Platform to enable businesses to further enhance and streamline privacy program management by efficiently sharing data with other business systems. The integration options now include top BI, GRC, Help Desk, HCM and ITSM applications in both on-premise and cloud formats.

Global privacy requirements, including the GDPR and proposed ePrivacy regulation, along with increased customer concerns and data breach threats are making compliance significantly more complex. Managing privacy impacts multiple organizations, including legal, compliance, information security, marketing, and human resources – requiring seamless coordination of resources, processes, and technology tools across the enterprise. These organizations often have existing systems in place containing valuable information that is essential to successful privacy program management.

Integrating the TRUSTe Platform with these business systems enables privacy teams to significantly increase efficiencies and gain organizational support for investing in a privacy management platform. Some integration examples include:

  • Conducting privacy assessments in the TRUSTe Platform that were triggered from GRC and HCM systems (e.g., Archer, SAP)
  • Exporting assessment remediation tasks from the TRUSTe Platform into service desk systems (e.g., ServiceNow, JIRA) to track project status
  • Importing asset information from IT Service Management systems (e.g., BMC Remedy) to construct data maps for privacy risk analysis in the TRUSTe Platform
  • Exporting risk assessment results and program metrics from the TRUSTe Platform into business intelligence systems (e.g., Crystal Reports, Domo) to produce program accountability reports

TRUSTe has successfully implemented multiple integrations at high scale over the past two years for a range of client use cases and the TRUSTe Platform integration capability is now generally available. Clients looking to integrate existing systems with the TRUSTe Platform should contact their TRUSTe representative or visit Technology providers looking to integrate their systems with the TRUSTe Platform should visit