TrustArc Blog

TRUSTe Helps Hundreds of Consumers Recover Refunds from Online Retailer

September 26, 2008

TRUSTe announced on September 23, 2008 the termination of one of its sealholders, Classic Closeouts LLC, an action that included the successful resolution of hundreds of online complaints.

To date, TRUSTe has helped over 200 consumers who were affected. TRUSTe is working to resolve the issues by managing and handling consumer complaints, and in some cases, helping to obtain refunds from irregular charges that were incurred on the Classic Closeouts Web site. In addition, by revoking its privacy seal, TRUSTe could keep hundreds of thousands of additional consumers that were on the Classic Closeouts mailing list from experiencing unauthorized credit card charges.

Sealholder termination occurs only after TRUSTe outlines steps necessary for the licensee to remedy violations and such steps are refused. To execute TRUSTe’s mission to build online trust, TRUSTe educates Web

Read TRUSTe Press Release…